Tellyo central to Ascot Racecourse fan engagement and commercial strategy
Ascot Racecourse is synonymous with global sports fans, bringing exciting horse racing meetings to thousands of spectators each year with millions more watching worldwide.
Central to their fan engagement and commercial strategy is their usage of Tellyo’s intuitive broadcast quality streaming, clipping, editing, publishing and distribution toolset.
Tellyo and Ascot Racecourse have worked together since 2017, building a trusting relationship that has enabled the Ascot Racecourse team to constantly innovate, attract commercial partnerships with their content and out perform their competitors across their digital ecosphere.
Ahead of each meeting, Rhys Hayward, the Digital Editor at Ascot Racecourse, and his team upload branded bumpers to Tellyo Pro.
With the live broadcast feed quick and easy to ingest into the system, the digital team watch the racing unfold. In real-time, the team live clip the final two furlongs of each race, where it is won and lost, and prepare the clip for distribution by adding their own graphics within Tellyo Pro.
Once the team are happy, the pre-prepared branded bumpers, showcasing Ascot’s sponsors and partners, automatically top and tail each specific piece of content to streamline their workflow.
Distributed to Twitter and Facebook within moments of the race finish, fans around the world can watch back the crucial moments and gain immediate insight.
The Ascot team successfully used Tellyo during the first part of 2021, including Royal Ascot. This helped result in a record performance for Ascot’s social channels, including 6.3m video views across the week.
After the summer break, the Autumn/Winter season officially began on Friday 1 October with a two-day Flat Meeting where the team continued their use of Tellyo.
The season continues through November with Jumps and into December with the Howden Christmas Racing Weekend.
Tellyo is at the heart of the digital teams plans and on their usage, Digital Editor, Hayward, commented, “As we continue to grow our digital audiences globally, being able to quickly share our rights across social media and beyond remains central to this.
“As we return to full crowds for 2022, Tellyo will continue to play a big role in our race day content delivery.”
Richard Collins, Chief Executive Officer at Tellyo, commented, “Ascot is a famed race track with a loyal and highly engaged global fanbase who want to engage with high quality content.
“The digital team at Ascot understand this and use Tellyo expertly to maximise their reach and engagement levels.
“The platform is designed to streamline workflows and speed up processes. The branded bumpers is just one of those areas where gains can be found and we’re delighted to see that they’ve used this to monetise their rights and enable greater awareness of their commercial partners.
“It’s going to be an exciting end of the 2021 season for the Ascot team and Tellyo will support them every step of the way.”
“Tellyo will continue to play a big role in our race day content delivery.”
Rhys Hayward, Ascot Racecourse Digital Editor
Polsat – a broadcaster at the forefront of multichannel video content
In recent years, tier-one broadcaster Polsat (from the largest Polish media and telecommunications Cyfrowy Polsat Group) has unified its different production tools. We’re proud to have worked with them throughout this process, helping to solve similar requirements across teams and channels, while delivering more dedicated solutions where necessary. Read about the solutions we delivered alongside the Cyfrowy Polsat Group below.
Multi-channel integration
Tellyo Pro ingests feeds from multiple Polsat channels, giving internal departments access to content whether they’re working remotely or at the office. At the same time Tellyo’s granular user protocols and permissions manage access rights and maintain embargos between departments and social media accounts they manage.
Dedicated live to VOD
Working with the Cyfrowy Polsat Group, we developed a dedicated solution for editing and integrating long-form content with its OTT platform, IPLA (Poland’s biggest online entertainment service). The solution enables live editing without any transcoding, delivering entire shows re-packaged for IPLA shortly after a programme ends.
Live streaming
To help drive 24/7 news coverage, live content is regularly streamed to multiple destinations simultaneously – whether it’s a visit from a foreign VIP, a major press conference or happenings at a political event.
Real-time clipping
Cyfrowy Polsat Group leverage real-time clipping and editing to create individual stories and highlight compilations from single sources or multiple, parallel live feeds. These are shared on social media to draw people into content, and to create views and engagement.
Polsat’s Kabaret Na Zywo
The main channel, Polsat (one of the leading Polish TV channels), is a big internal client using Tellyo Pro, regularly creating and sharing 500+ clips a month via our platform. The channel’s premium, big-ticket event, Kabaret Na Zywo, was broadcast live, with real-time video clips created and shared to the company’s YouTube and Facebook channels. Taken from a live stream, the most successful Kabaret Na Zywo clip has been a comedy stand-up.
Results for the most successful Kabaret Na Zywo clip:
“We’re continually collaborating with the Tellyo team to move forward, while Tellyo Pro has been the catalyst to help us
transform the way we work. It’s a joy to see our teams working more openly, efficiently and successfully to maximise video
content – we’re now much more engaging. Long may our fantastic partnership with Tellyo continue.”
Grzegorz Janczura, Cyfrowy Polsat’s director of internet projects
Tellyo selected finalist SXSW accelerator pitch event
We are proud to share that we were selected as a finalist in the Sports and Performance Data Technologies category for the 10th annual SXSW Accelerator Pitch Event®.
The SXSW Accelerator is the marquee event of South by Southwest® (SXSW®) Conference & Festivals (March 9-18, 2018) Startup & Tech Sectors Track, where leading startups from around the world showcase some of the most impressive technology innovations to a panel of hand-picked judges and a live audience. Out of the more than 600 companies that applied to present at SXSW Accelerator, Tellyo was selected among the 50 finalists spanning 10 separate categories.
The two-day event will be held the first weekend of SXSW Conference & Festivals, Saturday, March 10 and Sunday, March 11, on the third floor of the Downtown Hilton Austin, Salon A/B. The Pitch Event will then culminate with the SXSW Accelerator Awards Ceremony on Sunday evening, March 11, where winning startups from each category and a Best in Show winner will be announced and honored.
The Accelerator will feature finalists across the following 10 categories: Augmented & Virtual Reality, Enterprise & Smart Data, Entertainment & Content, Health & Wearables, Hyper-Connected Communities, Payment & FinTech, Security & Privacy, Social & Culture, Sports & Performance Data, and Transportation.
Tellyo will present among four other companies in the Sports and Performance Data Technologies category on Sunday 11 March 2018.
Richard Collins, Tellyo CEO, said: “We’re excited to be shortlisted for the highly prestigious SXSW Accelerator Pitch Event and honored to be sharing the stage with other leading-edge technology innovators. At the event in March, we look forward to showcasing our cloud-based video production platform, and how it helps our customers to amplify live sports events and engage with fans more effectively online.”
Tellyo’s cloud-based video production platform gives sports broadcasters and rights holders the solutions they need to easily create engaging videos from live content, and share them to social and digital channels in real-time. The company has partnerships with the International Table Tennis Federation, Guinness PRO14 Rugby, broadcaster Polsat, sports television producer Sunset+Vine, extreme sports event organiser FISE, and British Cycling.
“For the past decade, we’ve had the honor of offering a platform to some of the most cutting-edge global technologies and innovations – allowing CEOs and developers to present their solutions to investors, potential partners and key targets,” said SXSW Accelerator Event Producer Chris Valentine. “Of those who’ve presented on stage, over 70% have gone on to receive funding in excess of nearly $4.63 billion. In addition, 16% of these companies went on to be acquired. We look forward to once again being a launching pad for startups to achieve some of their greatest successes. All of us with SXSW Accelerator are proud and impressed by the companies who are truly changing industries and changing the world.”
For more information about SXSW Accelerator and to view the complete list of finalists, visit: http://www.sxsw.com/interactive/awards/accelerator.
About SXSW
SXSW dedicates itself to helping creative people achieve their goals. Founded in 1987 in Austin, Texas, SXSW is best known for its conference and festivals that celebrate the convergence of the interactive, film, and music industries. The event, an essential destination for global professionals, features sessions, showcases, screenings, exhibitions, and a variety of networking opportunities. SXSW proves that the most unexpected discoveries happen when diverse topics and people come together. SXSW 2018 will take place March 9-18, 2018.
Improve your social media stream with different content types
Remember when you had to buy an actual newspaper to see TV schedules? The good old days! Today’s world is completely the opposite, however: TV series, entertainment shows and sports events tempt you from each corner of the internet to watch them.
For broadcasters, this means you cannot simply wait for the viewer to come, because they have too much to choose from and too many other distractions. This leaves many broadcasters struggling for attention – a battle that’s impossible to win unless there is a willingness to adapt and offer more than traditional broadcasting.
Why adapt and offer something different? Let’s take a look.
The shift in attention
The data is ruthless: Gen Zers are rejecting traditional TV in favour of digital media[1]. There’s no doubt, change is in the air and there seems to be no way to reverse it.
But it’s not all doom and gloom – broadcasters just need to be prepared to try different mediums, but also to confront the demands of a different, more picky audience. The truth is that losing a viewer on the web is extremely easy, with potential viewers literally a click away from opening a new tab and moving their attention to a different place.
Broadcasters, especially those with experience in linear TV, are having to deal with this new shift, as well as learn new tools to manage the situation.
Social streaming is a great new tool in the box, but is it enough to grab attention for sustained periods of time? Especially when Gen Zers are notoriously less focused and easily distracted. The great news about Gen Zers though is that they are excellent at multitasking[3], which means they can watch a live stream, write comments and read articles at the same time!
So, if you decide to adapt to this new generation and the shift in attention, what are you going to offer? We already know that a social broadcast shouldn’t be a singular event. But what else should be part of the social broadcasting ecosystem? Next, let’s take a look at the essential ingredients.
The essential ingredients for successful social broadcasting
Clipping
This seems like a no-brainer, but it’s worth repeating. When streaming to a social media channel such as Facebook, keep creating and sharing bit-sized clips for those unable to watch the live stream itself. This is great for a number of reasons, as clips will help you to:
- Gain brand visibility inside and outside of your fan base.
- Increase all vital KPIs – views, reach, number of fans etc.
- Develop a rich bank of content you can upload to services like YouTube, Facebook or your own on-demand platform.
- Meet the demands of second screeners – who might be watching your live stream and catching/commenting on your clips, too.
Don’t avoid second screens – provide one!
To ‘second screen’ is to watch content on your TV and, at the same time, use a laptop or smartphone (the second screen) to check what’s going on in your social feeds, to message friends, use an app etc.
What’s in it for you? Out of 177 million second screeners in the US, 74% of viewers are interacting with unrelated content they see while watching a main event[4]. Your goal should be to make these people eager to see your content, instead of anything else.
Many second screeners are using Twitter to interact with their friends while watching a TV broadcast. They prefer to tweet, because the micro-blogging platform is quick and known for its promptness. Twitter has a 6% higher interaction rate for cross platform viewing among other social media platforms.[5]
The lesson to learn: While broadcasting, whether via a TV channel or a social stream, you should interact with your audience using other platforms. Use Twitter, Facebook or Snapchat and get involved with your audience. If you have your own mobile app, don’t hesitate to use push notifications to grab attention.
Mobile approach
Writing about the necessity of having a mobile app is soooo 2010, right? Well, it isn’t if you still don’t have one or you’re not using it properly. Mobile apps are a great marketing channel, especially if you have enough resources to keep it in good shape and your fan base is big enough to give you a good return on your investment.
How can you use a mobile app while being a broadcaster? You would use it just like any other marketing channel. But it has particular power if you treat it like an extra screen, content distribution tool and video streaming extension.
If you’re broadcasting whole TV programmes, include a calendar in the app, so your viewers can schedule reminders. If you’re streaming singular events, keep your fan base excited with news stories and premium video content available for app users only.
The NBA and NFL have both developed really good apps, providing live streams, video content, news and stats.
Stats and crucial details
Statistics and big data are extremely important, especially if you work in the sports broadcasting industry. Data is a gold mine for creating extra content for fans, such as stats, visualisations, comparisons, infographics etc… the list could go on.
Screen the data while broadcasting, but also create graphs, graphics and charts to publish on different social channels. Well prepared content will remain evergreen and live for a long time after its original use.
Collaborate with influencers
Collaborations with influencers in your space are a very modern solution. Essentially, by working with the movers and shakers in your environment, however big or niche they might be, will give you extra credibility and position your brand as an expert in your field.
You can collaborate with influencers in many ways: asking them for pre/post broadcast comments, involving them as expert panelists during streams, or by creating in-depth content in partnership. An influencer will provide expertise and give you a very specialised point of view.
Internet = social media
98% of people using the internet are social media users at the same time[6] – and there seems to be almost no life beyond Facebook, YouTube, Twitter or Weibo.
What this means is that your potential viewers are already on the web and probably on social media. As they’re already in these online spaces, you just need to reach them and spark interactions.
The good news is that potential viewers are likely to go where the good content is. So, alongside your awesome social broadcasts, share clips, create cool GIFs, publish polls, and ask your audience what they think and how they feel towards the content you’re sharing and what you’re saying – all the while encouraging conversations.
Go the extra mile!
Creating a wide range of versatile content can be time consuming and challenging. But, if done well, extremely rewarding at the same time. You might not have the budget and resources to cover all of the above solutions. But doing the social broadcast is surely the first step to take. Everything else is up to you!
[2] Nielsen Total Audience Report, Q1 2017. Daily time spent on TV, hr:min (Live+DVR/Time-Shifted): Generation Z, 2:18; Generation X, 4:38; Baby Boomers, 6:42
The new look Tellyo – More power to the user
Here at Tellyo, we take the time to listen to what users have to say and genuinely care about your needs. The new look Tellyo, which we will be gradually rolling out to our users, is the ultimate proof – a refreshed, user-friendly interface, packed with new features and enhancements.
Let’s take a closer look at what we’ve improved for you:
Reach your audiences even sooner
Online audiences value getting information instantly. That’s why we’ve improved the workflow for producing clips and sharing them to social media.
From now on, editing and sharing will happen on the same screen, making the process faster and more fluent.
Sharing a single clip of a key moment takes seconds. While producing an engaging video with branded overlays, bumpers and wipes, then simultaneously publishing it to multiple social media profiles takes less than one minute.
With such a fast workflow at your fingertips, you can reach your audience as soon as possible and maximise engagement.
Boost productivity with the new Projects feature
By listening to our customers we gained useful insights. We found that switching between tasks when working with live content, is something that users do a lot. When switching, users wanted certainty that their work would be saved.
To meet their needs, we’ve created the Projects feature. Each task now started in Tellyo will be automatically saved as a separate Project. This means that users can jump into other tasks and get back to saved work whenever they want. The clip, compilation or highlights will simply be waiting for them, just as they left it.
Projects can also accelerate the process of creating different types of highlights and can improve collaboration among users with access to the same content in Tellyo. You will be able to automate some of your frequent activities helping you to keep your content more consistent and faster to produce.
Publish smarter on social media
Effective distribution of content to social media can be difficult at times, especially when collaborating with external partners, like freelancers or agencies. This is something we’ve addressed and simplified with the new look Tellyo.
Via Tellyo, you can now safely give limited access to your social media profiles to chosen users – such as trusted, independent freelancers.
You can allow them to publish and stream content on your social media channels through Tellyo, but without giving them actual, wider access to your social media accounts.
This way, we keep your social accounts safe but operational for users you choose.
Design suited to your needs
We were surprised to see that our customers use Tellyo on such a wide range of screen sizes and that they often work in resized browsers. To make it easier and efficient, we’ve redesigned our platform and made it more responsive.
You can now work more effectively in Tellyo when on smaller laptop screens or in resized browsers.
Learn how to use Tellyo with our new Guide
Every Tellyo customer will now gain access to our knowledge base – the Tellyo Guide. This puts how-to guidance at our customers’ fingertips and will help to answer the most common questions related to Tellyo features.
You can search through the Guide’s topics or categories – it’s up to you. If you’re unable to find a satisfactory answer, simply let us know. We’re always keen to get to know your point of view and help you.
If you’re already a Tellyo user – simply click here to login to the Guide. If you wish to become a customer, please contact us.
When will the upgrades be available for users?
We are rolling out the upgrades gradually and will contact each of our partners individually to make this process as comfortable as possible.
Not the final word!
We’re proud of Tellyo’s brand-new UI. But we’re not going to stop here. All improvements are the result of continuous dialogue with our users.
The new design also allows us to efficiently develop the platform further, so stay tuned.
If you have any suggestions about new features that could be added to Tellyo, we would be more than happy for you to reach out to us via contact@tellyo.com.
Everything you’d like to know about video streaming, but were afraid to ask
If you are just about to start your adventure with professional live video streaming, you may well be a little bit confused. Whether you’re a social media specialist or digital marketer or you’re working in sport, fashion or the music business, streaming will undoubtedly improve your content, brand visibility and boost sales. But there’s a plethora of things you need to remember, learn and tons of options to choose from. Let’s start with the basics and answer some of the most commonly asked questions regarding live video streaming.
What are the best ways to livestream an event and why?
There are many free solutions if you want to stream an event, which you can easily check out for yourself. For personal use, the free solutions can be great. But if you aspire to professional streaming of any kind, the free options aren’t going to offer you enough.
Free software solutions for live video streaming (whether an online or desktop solution) are either not advanced enough or simply not good enough. When using a free solution it is quite common to encounter problems during a livestream and highly likely you will not be able to get support when it comes to technical issues.
If you aim to create great live streamed content and promote your event effectively, you should put in place specialist software that will enable you to better configure and manage your stream.
Professional quality never comes for free!
In answering the question, to stream your event in the best possible way, use professional tools to guarantee great results.
What is the best software for live video streaming?
Here at Tellyo, we’ve put a lot of expertise into creating our streaming software. We’re confident it is one of the best professional solutions for streaming regardless of the event type – be it a sports match, fashion show or music gig. Why?
Specifically designed for streaming and clipping videos, our software platform enables you to edit your content and its audio, and adjust videos to fit different formats and streaming destinations (such as Facebook and YouTube).
Tellyo is cloud-based software built on a core platform that delivers two separate solutions to choose from: Tellyo Pro for extensive usage when you have lots to live stream; plus Tellyo On Demand for occasional streams and when you want no strings and simple payments. Both are fully professional solutions and support the most popular social media channels like Facebook, YouTube, Twitter, and Periscope.
You can request Tellyo Pro demo here (we will require some technical details from you) or simply create your account in Tellyo On Demand and start streaming.
What are some of the best live video broadcasting sites to stream live events?
If you want to stream to social media using a channel that’s already popular in the market, there are quite a few streaming-friendly sites we can highlight:
- YouTube
- Periscope
What’s great about the above platforms is that they not only offer streaming features, but also include other cool features too, like chat (YouTube) or announcements and sponsored posts (Facebook). However, the most important part of the deal is that popular social media channels offer direct contact with audiences on pre-established platforms.
Is it possible to live stream to Facebook, YouTube and Twitter simultaneously?
Yes. You can stream to all of the above mentioned platforms simultaneously using Tellyo. Additionally, you can broadcast to other, custom RTMP destinations.
What are some KPIs for live streaming?
This will very much depend on your strategic objectives. If you wish to gain audience and brand visibility, you should aim to get as many viewers and views as possible. Total reach is also a valuable indicator because it shows how many people could have potentially viewed your content.
Depending on your needs, other indicators might include engagement signals (likes, comments and shares), leads and sales, or new signups to on-demand platforms.
It is crucial to set some goals before you start a stream, as these will give you something to measure against.
What are the best practices for live streaming events?
We’ve prepared a number of articles that you might find useful, regardless of your streaming experience or industry knowledge:
- Improve your social broadcasts with different content types
- 8 common live streaming mistakes
- What indicates success? The social video KPIs that count
- Going social with your broadcast: the basics
- Sports video content ideas to help you survive out of season
- How to prepare and promo live-streamed sports content?
- How to incorporate sponsorship into your real-time social videos
- How to turn broadcast content into great social live streams
- Three ways to maximise real-time interactions with fans
- Understanding the power of online sports videos
- A sport marketer’s simple guide to Facebook post promotion
Explore our blog for other interesting insights and ideas.
Is it possible to clip videos out of a live stream?
Using Tellyo – yes. Our platform allows you to cut clips out of live streams and simultaneously share them on social media in a matter of seconds. You can enhance your clips using our feature-packed Editor or simply clip-and-publish. Videos can be distributed straight from the Editor to the most popular social platforms of your choice. If video editing and live streaming is your main concern – consider using Tellyo.
What kind of events can be turned into live video streams?
There’s really no correct answer to this. However, if you’re responsible for an event and it would benefit from having a larger audience, or you want to reach people who are unable to attend in person, then it would be a good option to stream.
To understand what kind of events others are streaming, let’s take a look at some of our clients:
Our Tellyo Pro is used mainly by sports leagues and federations, and TV and digital broadcasters. They will own content or have the rights to stream it, so they require a trusted service that will enable them to broadcast their content directly to social media. They stream big amounts of content regularly, such as entire matches and complete shows.
Tellyo On Demand is used across sport, fashion, music and event organising. It offers a more flexible option and is suitable for organisations who only need to stream from time to time, but still want to rely on an excellent service. They stream small amounts of content, such as occasional behind-the-scenes footage, gigs, press conferences, and fashion shows.
Still not convinced?
If you still have some doubts regarding live video streaming, live production, real time video sharing or anything in between – let us know. Send in your question(s) using our form, message us at contact@tellyo.com, or make contact via social media.
