Tellyo FAQ

Get answers for most common questions about Tellyo.

Tellyo is an advanced, web-based video production, editing, streaming and distribution platform. It gives broadcasters and rights holders the solutions they need to easily create engaging videos from live content and share them to social media in real-time. Tellyo will help you seed and lead social conversations, providing you with a competitive edge in this video-driven market.

Our clients are usually sports associations and federations, sports clubs, broadcast media and media production companies. If you are working in a company from those industries, let’s talk about future collaborations.

If you do not represent any of the above types of businesses, but you feel that we can work together on something different, let us know!

There are two main requirements. To start using Tellyo you need to have either your own live video content or legal rights to use it.

For example, our clients are usually sports associations and federations, sports clubs, broadcast media and media production companies. If you are working in a company from those industries, we are more than happy to talk with you about our future collaborations.

If you do not represent any of mentioned types of businesses, but you feel that we can work together on something different - let us know too!

Tellyo offers a wide range of supported formats. It’s fitted to work with broadcasts of many different and variable characteristics:

Parameter Specification
Video codec H.264 High/Main
Video resolution up to 4k
Frame rate up to 60 fps
Bit rate up to 20 Mbps
Aspect ratio 16:9
Audio channel Stereo
Audio codec AAC LC
Audio bit rate 128 kbps @ 48000 kHz

We are constantly working on our platform’s ability to handle even the most demanding technology. Therefore, if you wish to ask us about a specific configuration, please don’t hesitate and feel free to contact us.

It is easy to add a stream yourself. This can be done using one of the following methods:

  • RTMP push
  • RTMP pull
  • HLS pull

If a streaming option is not available to you, but you have access to an alternate source of the signal (e.g. satellite), we are most likely able to ingest it into Tellyo. Please contact us to discuss in more detail.

Simply – no. Tellyo is just a platform for producers or right holders to use. We do not gain nor claim any rights. It’s just not our role.

Instead, we focus on helping you and your partners to reach desired audiences in a hassle-free way.

If you’re using a computer and internet browser on a daily basis, you don’t really need any extra skills to use Tellyo. Our platform is easy to understand and use for anyone who is able enough to use YouTube, a modern PC and a smartphone. That means no extra courses or complicated 200-page technical introductions.

But if you will feel overwhelmed by our service – don’t worry. You can always let us know what you need and we’re here to help. We will be more than happy to help you now, and with any possible questions in the future.

At Tellyo, we use Amazon Web Service’s web storage infrastructure. That’s the best guarantee for content safety. It’s a well-known and trusted service, with high standards for security and availability. You can be sure that your video content is safe, and good to go for your clients and partners.

Our knowledge base is here. We’ve made it accessible and searchable for our users. If your problem or question is more complex or specific, our experts are here to help. Just let us know by email or phone, and we will take care of it.

Our pricing model is tailored to every user to make it as cost-effective as possible. To find out more about the price for you, please contact us at contact@tellyo.com

Don’t be shy – give us a call or drop us a message at support@tellyo.com! Our experts are here to help and guide you. We provide 24/7 support through our online chat platform, so we are able to help you no matter where you are based. If you don’t feel like chatting, it’s OK, we understand. You can always check out our knowledge base first and, if you still have doubts, get in contact with us directly via email or phone.

Start using Tellyo with your live content

Join other professionals using Tellyo to stream, produce, share and distribute videos easily.

Request demo

Live clipping and video editing

Browse features that will speed up our video production workflow.

Live streaming and social publishing

Learn more about how Tellyo makes video streaming and sharing efficient.

Distribution

Find out how Tellyo facilitates content distribution and rights management.

Monetization

Read more about maximising brand exposure with Tellyo.

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drop us a line: contact@tellyo.com

Our offices

London

3rd floor, News Building 3 London
Bridge Street
SE1 9SG London
United Kingdom


Lodz

Przędzalnia Braci Muehle
Żeligowskiego 3/5 D, 1st floor
90-752 Lodz
Poland


Helsinki

Vilhonkatu 4 C 27
00100 Helsinki
Finland